Day: July 3, 2024

Three factors have been identified as affecting the motivation of employees in Alex plc’s accounting department:

i Working conditions
ii Each employee’s relationship with Lucy, the Financial Controller
iii Challenging accounting work

Lucy would like to classify the factors according to Frederick Herzberg’s theory of hygiene factors and motivating factors.

Which of the factors are hygiene factors?

Select ONE answer:

1. i and ii only
2. ii and iii only
3. i and iii only
4. i, ii and iii

Show your workings to arrive at your answer, and explain and justify your reasons:

……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………

This multiple-choice question is suitable for Accounting KS5 classes.

The answer is 1

1. Correct – Working conditions and relations with the boss are both hygiene factors. Challenging work is a motivating factor.
2. Not correct
3. Not correct
4. Not correct

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