
Lucy’s job description at Alex plc mentions that her role is part of the company’s technostructure.
According to Henry Mintzberg, a technostructure……?
Select ONE answer:
- Ensures that a company’s folows its mission
- Provides ancillary services in a company
- Standardises work processes in a company
- Controls the work of the operating core of the company
Show your workings to arrive at your answer, and explain and justify your reasons:
……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………
This multiple-choice question is suitable for Accounting KS5 classes.
The answer is 3
- Not correct
- Not correct
- Correct –> The function of the technostructure is to standardise work processes, for example by producing technical specifications and procedures manuals. The strategic apex, which represents the higher management for the company, will ensure the business follows its mission (1). The support staff provide ancillary services (2) to the operating core of the company. The middle line, representing the managers between the operating core and the strategic apex, will control the work of the operating core (4) of the business.
- Not correct

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