
Alex pic has a major stakeholder who in the past has been able to exert considerable influence over the quality of the output of the company’s manufacturing operations.
Specifically, because of one recent intervention coordinated by this stakeholder, a production facility was temporarily
closed for three weeks whilst the quality issues were sorted out.
The stakeholder writes regularly to the company’s chairman regarding a range of quality issues surrounding the company.
In terms of Mendelow’s Matrix, the company would be advised to pursue which of the following strategies in respect of this stakeholder?
Select ONE answer:
- Keep this stakeholder always informed about the company
- Keep this stakeholder satisfied about the company and its strategies
- Take minimum effort about this stakeholder as he always complains
- Treat this stakeholder as a key player when formulating future strategies
Show your workings to arrive at your answer, and explain and justify your reasons:
……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………
This multiple-choice question is suitable for Accounting KS5 classes.
The answer is 4
- Not correct
- Not correct
- Not correct
- Correct == > In terms of Mendelow’s matrix, this stakeholder clearly possesses both a high level of interest in the company’s affairs and a high level of power (influence) over them. In such circumstances, the recommended strategy is one of treating the stakeholder concerned as a key player.

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