
Keith, a chartered accountant, has recently been the subject of a complaint by one of his clients, Alex Ltd.
The initial stage of ICAEW’s complaints and disciplinary procedure will involve trying to find a practical solution such as giving an explanation or providing information to solve the problem.
This stage of the process is referred to as?
Select ONE answer:
- Consideration
- Arbitration
- Investigation
- Conciliation
Show your workings to arrive at your answer, and explain and justify your reasons:
……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………
This multiple-choice question is suitable for Accounting KS5 classes.
The answer is 4
- Not correct
- Not correct
- Not correct
- Correct == > Conciliation means trying to find a practical solution to a problem and will always precede other measures such as investigation and disciplinary proceedings.

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