Tag: Topic 16

Three factors have been identified as affecting the motivation of employees in Alex plc’s accounting department:

i Working conditions
ii Each employee’s relationship with Lucy, the Financial Controller
iii Challenging accounting work

Lucy would like to classify the factors according to Frederick Herzberg’s theory of hygiene factors and motivating factors.

Which of the factors are hygiene factors?

Select ONE answer:

1. i and ii only
2. ii and iii only
3. i and iii only
4. i, ii and iii

Show your workings to arrive at your answer, and explain and justify your reasons:

……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………

This multiple-choice question is suitable for Accounting KS5 classes.

The answer is 1

1. Correct – Working conditions and relations with the boss are both hygiene factors. Challenging work is a motivating factor.
2. Not correct
3. Not correct
4. Not correct

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Lucy is a manager with Alex plc.

Her staff all agree that she adopts a Theory X style of management.

Which of the following statements reflects these assumptions?

a. People must be threatened with punishment if the organisation is to meet its objectives
b. The average person avoids responsibility
c. The intellectual potential of the average person is only partially utilised

Select ONE answer:

1. a and b only
2. b and c only
3. a and c only
4. a, b and c

Show your workings to arrive at your answer, and explain and justify your reasons:

……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………

This multiple-choice question is suitable for Accounting KS5 classes.

The answer is 1

1. Correct – As well as thinking that individuals dislike work and avoid it where possible, Statements a and b are assumptions of a manager who adopts a Theory X style of management, whilst Statement c is an assumption of a manager who adopts a Theory Y style of management.
2. Not correct
3. Not correct
4. Not correct

This work is licensed under a Creative Commons Attribution 4.0 International License.

Alex is a manager with Lucy Ltd.

He always looks for opportunities to praise his subordinates and takes great pleasure in being able to promote staff who perform well.

As far as his subordinates are concerned Alex’s actions meet their….?

Select ONE answer:

1. Self-actualisation needs
2. Status / ego needs
3. Social needs
4. Safety needs

Show your workings to arrive at your answer, and explain and justify your reasons:

……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………

This multiple-choice question is suitable for Accounting KS5 classes.

The answer is 2

1. Notcorrect
2. Correct  –>  Status and ego needs can be met by giving praise and promotion.
3. Not correct
4. Not correct

This work is licensed under a Creative Commons Attribution 4.0 International License.

Alex plc has decided to support the launch of its latest product by means of a major television advertising campaign.

This is an example of?

Select ONE answer:

1. Pull promotion
2. Push promotion
3. A combination of pull and push promotion
4. Personal selling

Show your workings to arrive at your answer, and explain and justify your reasons:

……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………

This multiple-choice question is suitable for Accounting KS5 classes.

The answer is 1

1. Correct – TV advertising is addressed to consumers to ‘pull’ them in and encourage them to demand the goods
2. Not correct
3. Not correct
4. Not correct

This work is licensed under a Creative Commons Attribution 4.0 International License.

Lucy is a director with Alex Ltd.

The company is restructuring, and Lucy is trying to persuade Alex, the managing director, to set up a separate marketing department within the new structure.

Which of the following statements that she has made is true?

Select ONE answer:

1. Marketing is the principal function of the company
2. All the different business functions should blend to achieve customer satisfaction
3. A company cannot practise marketing without a marketing department
4. ‘Advertising’ is synonymous with ‘marketing’

Show your workings to arrive at your answer, and explain and justify your reasons:

……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………

This multiple-choice question is suitable for Accounting KS5 classes.

The answer is 2

1. Notcorrect
2. Correct  –>  A general understanding of the marketing philosophy is essential for any business manager. If all staff are customer-oriented, then it is quite possible to practise marketing without a formal marketing department (3)
3. Not correct
4. Not correct

This work is licensed under a Creative Commons Attribution 4.0 International License.