Business Studies Multiple Choice Question – 10 May 2018

The home of multiple choice questions for all your KS3, KS4 and KS5 Business Studies, Economics and Accounting requirements.

Which ONE of the following would be the least effective in adding value to a customer’s experience of an airline?

Select ONE answer only:

  1. Being able to reserve a seat
  2. Being able to book tickets online
  3. Offering flights to fewer destinations
  4. Offering flights to more destinations
  5. Being able to change your flight without additional financial penalties

State ONE way that a business could meet customer needs through providing high-quality products?

……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………

This is multiple choice question is suitable for Business Studies KS4 classes.

The answer is 3 – This is a value-added destroying activity, the rest would add-value to a customer’s experience.

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