Lucy, the owner, was keen to find out the views of her jewellery store customers. She asked 200 customers the following question when they were in his shop. “What is the main reason for using my shop?”
The table below shows the results of the customers surveyed.
Which conclusion can be drawn from the table?
Select ONE answer:
- The quality of work is more important than value for money and opening hours
- Most customers are attracted by fast and reliable service
- More than 6 customers think the least important reason is the design of the shop
- Less than 30 customers are attracted by a fast and reliable service
Show the workings to arrive at your answer, and explain and justify your reasons:
……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………
This multiple choice question is suitable for Business Studies KS4 & KS3 classes
The answer is 1:
- The quality of work is more important than value for money and opening hours – is correct because opening hours and value for money are less important than the quality of work.
- Most customers are attracted by fast and reliable service – is not correct because most customers are not attracted by fast and reliable service.
- More than 6 customers think the least important reason is the design of the shop – is not correct because the data did not provide a rank order of importance for reasons.
- Less than 30 customers are attracted by a fast and reliable service – is not correct because 21% of 200 is 42 customers
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