Lucy runs a coffee shop. Recently sales have been falling and she needs to motivate her staff.
Which ONE of the following is likely to motivate her staff?
Select ONE answer:
- Allowing staff to work flexible hours
- Complaining about the attitude of the staff
- Introducing a customer loyalty scheme
- Working longer hours without extra pay
Show the workings to arrive at your answer, and explain and justify your reasons:
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This multiple-choice question is suitable for Business Studies KS4 & KS3 classes
The answer is 1 – the other answers would not necessarily motivate the staff
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